The hottest quality assurance service goes first.

2022-09-21
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Quality assurance service first Hengtian ninth five year plan newly purchased service vehicle

quality assurance service first Hengtian ninth five year plan newly purchased service vehicle

China Construction machinery information

Guide: the weather is warmer and the market is heating up. The first half of the year is the traditional peak season of the construction machinery industry, when customers get together to start work. At this time, the demand for equipment and services is rising. In 2013, due to the impact of bearing constraints, since the beginning of the year, Hengtian 95 piling machinery, trenchless equipment, excavators and other products have also ushered in a round of sales peak. In the factory

the weather warms up and the market warms up. The first half of the year is the traditional peak season of the construction machinery industry, when customers get together to start work. At this time, the demand for equipment and services is rising. Since the beginning of 2013, Hengtian's Ninth Five Year Plan piling machinery, trenchless equipment, excavators and other products have also ushered in a round of sales peak. While working overtime day and night in the factory to ensure high-quality and on-time delivery, improving service has also been launched as a key work

"in order to catch up with the construction period, the customers never have to rest the machine. It is overloaded and the loss is particularly serious." A service engineer of Hengtian ninth five year plan said. In view of the high utilization rate and large loss of machines in the first half of the year, in order to meet the needs of customers, Hengtian ninth five year plan, 3. Start the computer and hit the pull off experimental printer mainly used for making steel hammers. In March, more than 20 service vehicles were purchased at one time and all of them have been sent to service points around the country

Hengtian has always advocated the concept of pursuing win-win and common development, actively building a systematic service system and forming a global service network. Through regular training and the selection of the top ten excellent service engineers, a large number of service engineers who love their jobs, are dedicated and are not afraid of difficulties and hardships have been trained. In the Ninth Five-Year Plan of Hengtian, service engineers are the cutest people. Some of them once rode motorcycles for dozens of kilometers on stormy nights, just for one of their customers; Some people work continuously for several hours in the freezing snow and ice, just to solve problems for customers as soon as possible; There are also people who help customers complete the first construction of equipment in the sandstorm northern part of the country... Every drop of sweat left by service engineers and every cocoon growing on their hands are stories and professional qualities. For them, 100% pay requires the use of a damping material, only to win 100% customer satisfaction

at present, while constantly doing a good job in traditional after-sales service and providing customers with product technical support, Hengtian ninth five year plan boldly innovates the service concept and advocates service first. Everything is based on customers, providing professional purchase suggestions, providing personalized customized equipment, and providing all kinds of technical advice and guidance. Regular maintenance, troubleshooting in advance, 24-hour uninterrupted all-round service, etc

service, in the Ninth Five Year Plan of Hengtian, is to turn passivity into initiative before customers and do it before customers' requirements, and always provide every customer with the most timely, effective, comprehensive and professional help and support

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